Patient Services Solutions
We help strengthen the relationship between Patients, HCPs, and Payors with solutions that provide insights to connect you with your patients' journeys.
Core Capabilities
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Full multi-channel CRM functionality
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Configurable campaign management
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Dynamic HCP and Patient Portals
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Patient relationship management
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Clinical Trial Recruitment and Enrollment programs
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Surveys, outreach and patient satisfaction tracking
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Digital coaching workflow
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Full operational reporting
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HIPAA compliant
Case Management
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Configurable workflow
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Dynamic business rules
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Welcome Calls
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Consent Management
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Patient Assistance (PAP)
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Benefit Investigation (eBV)
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Prior Authorization (ePA)
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Order & Refill Management
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Speciality Pharmacy Coordination
Care Management
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Business rules driven
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Therapy management
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Care coordination workflow
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Appointment management
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SP/SD API Integration
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Multi-channel patient/caregiver reach-out and reminders
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Dispense tracking and analysis
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Compliance automation